Enchantment State News

Workers that were unemployed, returned to work then let go from their position may be able to reopen Unemployment Insurance claims, the New Mexico Department of Workforce Solutions (NMDWS) said. 

"Claims close after three weeks of inactivity and a claimant not completing their weekly certifications. To reopen a claim, claimants may either log in to the Unemployment Insurance Tax and Claims System (www.jobs.state.nm.us) and click on the 'Reopen Claim' link or call the UI Operations Center at 1-877-664-6984, Monday through Friday, 7 a.m. to 5 p.m.," the state said in a press release from the government website. "If a claimant has left their claim inactive for less than three weeks, they will still see their weekly certification links and may continue to complete those weekly certifications on their claim."

Individuals will also be able to apply for the next tier of benefits if they have exhausted their 26 weeks of regular unemployment benefits. 

If a claim has ended, they may also be able to file a new claim to determine their eligibility for more unemployment benefits, according to the press release. 

"After a claim is reopened, the claimant will be able to start their weekly certifications the following Sunday. If the claimant has a separation for other reasons than lack of work, payment may be held until a determination is made. If there are no issues holding payment, a claimant will begin to see benefit payments within 72 business hours from when they completed their weekly certification. Note that certifications are not required to be completed on Sundays, and may be completed on any other day during the week," the state said in the press release.